Refunds & Returns
We want you to build a collection of gear you love. So, if you purchase something from us that’s not quite right, we offer free returns on orders within 30 days of delivery (excluding sale items).
If you are unsure prior to purchase get in touch and we’ll happily share our experience to help you select the best gear for your trips.
If you have received your order and would like to return an item, simply contact us for instructions. Please note the returned item(s) must be:
- In brand new, unused/unworn condition
- Item(s) must include original packaging and tags
- Item(s) must not have been used, worn, altered, washed, or damaged, or they will not qualify
- Item(s) must be received back to our Sydney warehouse within 30 days